Privacy Policy
Effective Date: July 16, 2026
Access Insurance Underwriter, LLC, referred to in this Privacy Policy as “Access Insurance,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an insurance quote, contact our team, connect an existing policy, or otherwise interact with us.
This Privacy Policy applies to information collected through our website and website-connected services. Additional privacy notices may apply when you apply for, purchase, or service an insurance product.
Information We Collect
Information You Provide
We may collect information that you provide when you request a quote, submit a contact form, communicate with our team, or use another service available through the website.
This information may include:
- Your name
- Email address
- Telephone number
- Property or mailing address
- Insurance coverage interests
- Information about your home, vehicles, drivers, business, employees, or other insurance needs
- Current carrier and policy information
- Information contained in documents you choose to provide
- Communications, questions, and messages sent to our team
- SMS consent and communication preferences
Please do not submit Social Security numbers, payment-card information, health records, or other highly sensitive information through a general contact form unless we specifically direct you to an approved secure method.
Policy Information You Authorize Us to Receive
If you use a policy-connect service such as Canopy Connect, you may authorize that service to send verified policy, driver, vehicle, coverage, and related information to Access Insurance.
Your use of a third-party policy-connect service may also be governed by that provider’s privacy policy and terms. Access Insurance receives only the information that you authorize the provider to share with us.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect limited technical information, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed
- Referring website
- Approximate location based on your IP address
- Date and time of your visit
- Website interactions and performance information
- Cookie and similar technology identifiers
We use this information to operate the website, understand how visitors use it, improve performance, prevent misuse, and measure the effectiveness of our content.
How We Use Information
We may use your information to:
- Respond to your questions
- Review your insurance needs
- Prepare or assist with insurance quotes
- Compare available insurance options
- Communicate with insurance carriers, wholesalers, managing general agents, and other insurance-market participants
- Help you connect or review an existing policy
- Process applications and service requests
- Communicate about appointments, documents, policies, billing questions, renewals, or other customer-care matters
- Send text messages when you have consented to receive them
- Maintain business and insurance records
- Improve our website, forms, services, and customer experience
- Protect our website, systems, customers, and business
- Detect fraud, misuse, or security incidents
- Comply with licensing, insurance, legal, regulatory, and record-retention requirements
- Establish, exercise, or defend legal rights
Providing information through the website does not guarantee that insurance will be offered or that a policy will be issued.
How We Disclose Information
We may disclose information when reasonably necessary to provide insurance-related services or operate our business.
Recipients may include:
- Insurance companies
- Managing general agents
- Insurance wholesalers and brokers
- Premium-finance providers
- Policy-verification and policy-connect services
- Website hosting, form, email, telephone, and SMS providers
- Customer-management and agency-management systems
- Analytics, security, and technology providers
- Professional advisers, including attorneys, accountants, auditors, and compliance consultants
- Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law
- A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of business assets
We may also disclose information at your direction or with your consent.
Insurance Quotes and Applications
When you request an insurance quote, we may provide information to insurance carriers and other insurance-market participants so they can evaluate eligibility, coverage, and pricing.
A request for a quote is not the same as purchasing insurance. Coverage is not bound, changed, renewed, or canceled unless you receive confirmation from an authorized representative or insurance carrier.
Information submitted for insurance purposes may be retained as required by applicable insurance, licensing, contractual, and recordkeeping requirements.
Sale of Personal Information
Access Insurance does not sell your personal information for money.
We do not share SMS opt-in consent or telephone numbers collected for SMS purposes with third parties or affiliates for their own marketing or promotional purposes.
We may share information with insurance carriers and service providers when necessary to process your request, provide a quote, service a policy, communicate with you, or operate our business. This operational sharing is not a sale of your information.
Text Messages
If you consent to receive text messages, we may use your telephone number to send customer-care communications such as:
- Responses to your questions
- Appointment reminders
- Follow-up messages
- Policy or renewal reminders
- Document requests
- Billing-related inquiries
- Service notifications
Message frequency varies. Message and data rates may apply.
You may withdraw SMS consent at any time by replying STOP to a message. You may also contact us at support@accessaip.com or (844) 755-0440.
For assistance, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchasing an insurance product or service. We may continue to contact you through non-SMS methods when necessary to respond to your request or service your account.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, support website functions, understand website traffic, improve performance, and protect against misuse.
Third-party content, including review widgets, videos, maps, social-media links, embedded forms, or analytics services, may also use cookies or collect technical information according to their own policies.
You can adjust your browser settings to block or delete cookies. Blocking some cookies may affect website functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information under our control.
However, no website, email, text message, or internet transmission is completely secure. You should use care when sending sensitive information electronically and follow any secure submission instructions we provide.
Data Retention
We retain information for as long as reasonably necessary to:
- Respond to your request
- Provide insurance-related services
- Maintain customer and business records
- Meet insurance, licensing, contractual, and legal requirements
- Resolve disputes
- Prevent fraud and misuse
- Enforce our agreements
Retention periods may vary depending on the type of information and our legal obligations.
Your Privacy Choices
You may contact us to request that we:
- Provide information about the personal information we maintain about you
- Correct inaccurate information
- Update your communication preferences
- Stop sending marketing communications
- Delete information when deletion is not prohibited by insurance, legal, contractual, or record-retention requirements
We may need to verify your identity before processing a privacy request. Some information may not be deleted when we are legally required or permitted to retain it.
To submit a request, email support@accessaip.com or call (844) 755-0440.
Third-Party Websites and Services
Our website contains links to and integrations with third-party services, including insurance carriers, Canopy Connect, social-media platforms, mapping services, review platforms, and quote or form providers.
Access Insurance does not control the privacy, security, availability, or content of third-party websites. Review the privacy policy and terms of a third-party service before providing information to it.
Children’s Privacy
Our website is intended for adults seeking insurance information and services. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has provided information to us, contact us so we can review the situation.
Insurance-Specific Privacy Notices
If you become an applicant, policyholder, or customer, you may receive additional privacy notices required by insurance or financial-privacy laws.
Those notices may explain how nonpublic personal, financial, health, claims, and insurance information is collected, used, retained, and disclosed. If another legally required notice conflicts with this general website Privacy Policy, the legally required notice will control for the information it covers.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle information, contact:
Access Insurance Underwriter, LLC
Email: support@accessaip.com
Phone: (844) 755-0440
Address: 2655 North Ocean Drive, suite 405, Singer Island, FL 33404